We scored 98.41% for Customer Satisfaction
The judging process for the 2017 Australian Achiever Awards for Australia’s Transport, Delivery and Freight Services and Supplies category was completed on 3rd March.
Winston Express Haulage Pty Ltd was awarded NSW State Winner for this category.
Now into its twentieth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’ own customers – an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on several criteria, each scored separately, namely:
Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.
Please view our Testimonials for some of the comments received.